About Us
Being a web hosting customer can be a hard thing - you frequently have to deal with downtimes and a dreadful and slow customer service. To top it all off, you need to sign at least in two admin interfaces so as to manage your domains, billing transactions and your website itself. When we launched Valeno Web Hosting Solutions, we tried to change all that.
A Revolutionary Approach to Web Hosting
The hosting Control Panel is the part of the web hosting platform that the customers in fact see. And 90% of the web hosting companies out there employ one and the same hosting Control Panel - cPanel. We, however, look upon cPanel as being antiquated and difficult to use - it simply gets in the way of our work. That is why we arrived at the decision to utilize another hosting Control Panel - the Hepsia hosting Control Panel. It's new, has a fresh look & feel and offers billing, domain and web site administration possibilities, so you can administer all facets of your Internet presence from a single location. Furthermore, it has a drag 'n' drop File Manager, so you won't need to resort to an FTP client. Our tests have revealed that the Hepsia web hosting Control Panel works 3 times as fast as other hosting Control Panels! We have also created a web hosting Control Panel demo - you can see for yourself how the Hepsia hosting Control Panel works.
A Reliable Web Hosting Service
Your website must be accessible online. This is why we lean on first-rate hosting servers driven by the winning mixture of Linux and Apache. We are also working with four excellent datacenters where you can host your site. This permits us to offer a 99.9% network uptime guarantee.
A Client-Centric Approach
Last, but most certainly not least - we are there for you! We have Live Chat reps who are there to reply to all your pre-sale questions and to help you correct minor technical problems. We have an excellent-quality 24x7 technical support service. We offer a one-hour trouble ticket response time guarantee, but in most cases our customer care team members respond to trouble tickets within 20 minutes!